- Pass validity period. 3, 6 and 12 month options are available and varies per category
Where is my Pass Confirmation email?
If you haven't received the email, search your inbox and spam folder for "Your the first club Pass redemption confirmation". Still can't find it? Contact support.
To help us, please provide your:
- User name
- Pass voucher details
How do I redeem my Pass?
Go to the first clubPass Sign In / Register Go to the Redeem my Pass banner at the top of the homepage Your pass will be added to the Passes page
Check your inbox for your Pass Redemption Confirmation email with instructions and your monthly codes
the first club Pass Usage Rules
The following rules apply:
- Each pass voucher is valid for a specified number of months and a specific content category
- You have 6 months from receiving a pass voucher to redeem it
- Once the pass voucher is redeemed you will receive only 1 email with all the monthly codes
- Each monthly code is associated with a specific month and valid for 1 redemption only
- Each monthly code is ONLY valid during the specified month, regardless of the date the pass voucher or monthly code were activated
- A monthly code valid for a specified month can ONLY be activated on the website during that month
- Regardsless of which day of the month the monthly code is added, it will expire at the end of that month
- Unused monthly codes expires at the end of the associated month and can't be redeemed at any other time
- Expired monthly codes become void and can't be activated again
- Monthly codes can only be used for the specified content category
Where are my monthly codes?Before you receive your monthly codes first redeem your pass voucher. You will then be sent a Pass Confirmation email with instructions and your monthly codes.
Haven't received the email? Check your spam or contact support. To help us, please provide your user name and Pass voucher number.
Get started with the first clubPass- Create an account - Activate your pass voucher by entering it on the homepage - Check your Pass confirmation email with a list of your monthly codes - Copy your monthly code each month and add it to your account - Each Pass entitles you to 1 reward redemption per month / per category, for the duration of the Pass
What is the first clubPass?
the first clubPass is a digital rewards subscription product. Each pass voucher entitles the recipient 1 reward redemption per month / per category, for the duration of the pass.